How to order?
If you prefer to pay by credit card or Paypal we recommend you to visit our Esty shop here. There is no need to be a member of Etsy to set up an order. As well, after making simple bank account trasfer, you can let us know about your oder via mail. Don’t forget about shipping address
If you are not sure about the shipping cost please do not hesitate to ask us via e-mail, phone, Facebook or Instagram about details. We will do our best during packing to make the shipping cost as cheap as possible. Total price (with discount) and shipping cost for more than 10 pcs of the same product will be determined individually. To be sure of the total price of several different products, including delivery, send us your final shopping list. Below you can find information about shipping costs depending on the destination country:
Good to know:
please remember about extras taxes or duty cost, which you might be asked to pay if you order with shipment outside EU.
all orders, sent outside EU (for companies and individuals) and for companies register in EU, are free of VAT tax (23%). If VAT tax is mandatory in the country to which the shipment take place, you will be ask to pay it before delivery in an amount adequate to VAT in your country.
the duty to pay taxes is imposed by the customs office of destination. Courier or post office can help you to make it clear, but if you need detailed information call the customs office directly.
all oders under 150€ inlcuding travel cost should be free of duty cost.
Returns and complaints
You can return your order without giving a reason within 14 days from the date of purchase (payment day). In this case, you will be responsible for safe delivery to our company. All shipping cost are covered by you. Also, you will be charged the previous shipping cost*. Refund will be made within 7 days of the undamaged product delivery to the provided address.
If something unsual happens with your products, please let us know about it and send photo. As soon as possible (no more than 3 days) we will reply and send you instruction what to do next.
*Refund amount: product + the amount of the cheapes shipping form offer, no metter which one you chose and paid for.